General Customer Service

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America’s premier plastic machining supplier manufactures high precision custom plastic machined parts specializing in the instrumentation, aerospace, medical, fluid handling, semiconductors, and military industries

Capabilities: fast plastic prototypes, CNC milling, CNC lathe, plastic screw machining, custom plastic manifolds

“EPP is our TOP supplier for plastic machining needs. Response time and customer service are impeccable! Pam, Joe and Ned are professionals and it shows in everything they do…!”

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GT
Materials Manager, Aerospace manufacturer

America’s Premier Plastics Machining Supplier Since 1976

Engineered Plastic Products has built it’s business because of our customer service over the past 40 plus years. Our support staff are not only trained to know every facet of the plastic CNC machining business, they care that you get your parts on time, with the best quality every single time you place an order with us.

As a customer of EPP, you will enjoy working with a dedicated staff who knows you, your parts and what you need. We have customers who have been working with us for over 20 years and we work as hard as you do to make sure the job gets done.

We understand that you expect high quality. We provide not only the highest quality parts, but also deliver a smooth quoting and ordering process straight through delivery.

Client Services Include:

  • Expert knowledge of plastic materials, uses and functions
  • Rapid Turn-a-round of quotes & orders
  • Free design application assistance – speak directly to a degreed engineer with instant acess by phone to discuss your project now
  • Personalized service to solve application issues & engineering solutions
  • CNC machines that use plastic compatible only coolants that have never touched metal and are totally free of contaminates
  • Dedicated material purchase agents to ensure you get the lowest cost available who work with major plastic vendors
  • Expert knowledge of of burr control both in our machines and during production
  • The ability to manufacture high tolerances, special finishes, and complicated manifolds
  • Custom shipping and packaging needs
  • Ability to assemble, sub-assemble and kitting services are available to add value to your parts while lowering your overhead
  • Order flexibility including flexible blanket orders and on-time delivery to make sure your warehouse receives the parts right when they are needed
  • Extensive knowledge in a large range of industries including medical, food processing, aerospace, water treatment, pumps and fluidics, controls, diagnostic equipment, electronics, instrumentation and many others
  • Complete quality control processes during every step to ensure even the tightest tolerances are achieved to perfection
  • Fast and easy quote and ordering process